Now in public beta

// bug reports with context, not guesswork

Bug reports your team can actually fix.

Your users click one button. You get annotated screenshots, session replays, console logs, and network requests — everything your team needs to fix it on the first try.

Free plan included. No credit card required.

< 50KB widget bundle
< 100ms load time
0 Lighthouse impact
1 script tag to install

// installation

One script tag. That's it.

Add one line to your HTML. The widget loads async, uses Shadow DOM for CSS isolation, and never affects your page speed or Lighthouse score.

index.html
<script
  src="https://cdn.feedsnap.dev/widget.js"
  data-project-key="pk_your_project_key"
  async></script>
Screenshot Console logs Network Session replay Browser info

Everything captured automatically with every bug report.

// features

Everything your team needs to ship faster

Annotated Screenshots

Users capture their screen and annotate with arrows, rectangles, blur, and freehand drawing. Every report includes a pixel-perfect screenshot with precise markup.

Session Replay

Every click, scroll, and navigation is reconstructed from DOM events — not screen recordings. Lightweight, privacy-safe, and always available.

Console & Network Logs

JavaScript errors, failed API calls, and slow requests are captured automatically with every report. Full stack traces and request/response bodies included.

Smart Element Detection

The widget automatically labels buttons, links, and form fields so reports reference specific UI elements — not vague descriptions like "the blue button".

Team Inbox & Kanban

A shared inbox with statuses, priorities, and assignments. Drag between Kanban columns. Comment with your team. Track resolution time across projects.

Slack & Webhooks

Rich Slack notifications when bugs arrive. Fire webhooks to your issue tracker, CI pipeline, or any custom endpoint — with retries and delivery logs.

// how it works

Three steps to better bug reports

01

Embed the widget

Add one script tag to your site. Works with any framework — React, Vue, plain HTML, WordPress. Takes under a minute.

02

Users report bugs

They click the button, describe the issue, and optionally annotate a screenshot. One click, zero friction.

03

You get full context

The screenshot, console errors, network logs, browser info, and session replay land in your inbox — ready to action.

// dashboard

A command center for your feedback

Filter, triage, and resolve feedback with a purpose-built inbox. Analytics show trends. Kanban boards track progress. Comments keep your team aligned.

feedsnap.dev/acme/dashboard

Overview

Last 30 days

Total Feedback

+12%

1,247

Open

-5%

38

This Week

+23%

64

Avg. Resolve

-18%

2.4h

By Status

New 32%
In Progress 21%
Resolved 35%
Closed 12%

By Priority

15%
Urgent
28%
High
40%
Medium
17%
Low

By Sentiment

Love 38%
Good 22%
Okay 18%
Bad 12%
Awful 10%

Recent Feedback

View all

Login button not working on Safari

acme.com/login
2m ago

Checkout page shows wrong currency

acme.com/checkout
1h ago

Dark mode breaks table layout

acme.com/settings
3h ago

Search returns empty on Safari

acme.com/search
5h ago

Font rendering issue on Windows

acme.com/home
1d ago

// pricing

Simple, transparent pricing

Start free. Upgrade when you need more.

Free

£0 /month

For individuals and side projects.

Get started
  • 250 feedback / month
  • 1 project
  • 2 team members
  • 500 MB storage
  • 30-day retention
  • Annotated screenshots
  • Basic analytics
  • Email alerts
  • FeedSnap branding on widget
  • Session replay
  • Integrations
Most popular

Pro

£25 /month

Billed annually at £240

For growing teams shipping fast.

Start 14-day free trial
  • 5,000 feedback / month
  • 10 projects
  • 15 team members
  • 10 GB storage
  • 1 year retention
  • Everything in Free
  • Session replay
  • Slack & webhook integrations
  • Remove FeedSnap branding
  • Analytics & sentiment
  • Priority support

Enterprise

Custom

For organisations with advanced needs.

Contact sales
  • Unlimited feedback
  • Unlimited projects
  • Unlimited team members
  • Unlimited storage
  • Unlimited retention
  • Everything in Pro
  • Custom integrations
  • Dedicated support
  • SLA guarantee
  • SSO (coming soon)

Start collecting feedback today

Free plan. No credit card. Set up in under a minute. Join teams already shipping faster with FeedSnap.